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Welcome to the In-Plant Insights Blog

Read about topics relevant to in-plant, in-house and corporate print centers in all vertical markets. Get insights from RSA and guest industry bloggers like Howie Fenton and Ryan McAbee.

  • Press Release
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  • Rochester Software Associates
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  • 22 October 2025

Rochester Software Associates Unveils QDirect 7.0 at PRINTING United 2025 in Orlando

QDirect 7.0 builds on RSA's legacy of innovation by introducing advanced features designed to streamline print operations, enhance efficiency, and support the evolving needs of high-volume print environments. With new features and improvements, this latest version empowers businesses to optimize their print processes and maximize efficiency.

  • Press Release
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  • Rochester Software Associates
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  • 21 October 2025

Rochester Software Associates Unveils Version 12.3 of WebCRD Web-to-Print Software at Printing United 2025

Rochester Software Associates is excited to announce the release of version 12.3 of its WebCRD® web-to-print software at the PRINTING United Expo 2025. This highly anticipated upgrade will be showcased at booth #2442 from October 22-24 at the Orange County Convention Center Orlando, FL. WebCRD 12.3 introduces a suite of powerful new features designed to enhance user experience, streamline workflows, and improve overall productivity for print service providers.

  • Press Release
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  • Rochester Software Associates
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  • 17 October 2025

Rochester Software Associates Showcases Best-in-Class Workflow Solutions at PRINTING United Expo 2025

Rochester Software Associates (RSA) is proud to announce its participation in the 2025 PRINTING United Expo, taking place October 22–24 at the Orange County Convention Center in Orlando, Florida. PRINTING United Expo brings together professionals from across the globe to explore the latest innovations in print technology. RSA will be exhibiting its newest releases and enhancements across its award-winning suite of software.

  • Blog Post
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  • Howie Fenton
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  • 24 September 2025

Dealing with Tariffs Part 2: The Best- and Worst-Case Scenarios

This second installment in our tariff impact series explores both extremes of this economic squeeze. In a best-case scenario, in-plants seize the opportunity to reclaim outsourced work, become regional print hubs, justify capital investments, and raise their strategic profile.

  • Blog Post
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  • Howie Fenton
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  • 04 September 2025

Dealing with Tariffs Part 1: Pricing, Sources, and Mitigation Strategies

This is the first article in a two-article series that focuses on a strategy to maintain service levels and financial sustainability. In this blog, we discuss how in-plant operations must implement targeted pricing strategies, agile sourcing plans, and forward-looking mitigation tactics, while also preparing for vastly different potential outcomes depending on how the broader print industry adapts to this new economic climate.

  • Blog Post
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  • Howie Fenton
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  • 26 June 2025

How to Increase Customer Experience, Improve Financial Performance, and Prove Strategic Value

In-plants are often challenged to prove their value, financially maintain their internal business, and compete with commercial alternatives. One of the most effective ways for in-plants to strengthen their position is by focusing on the customer experience. RSA’s WebCRD and workflow automation solutions help in-plants meet these higher expectations by simplifying and improving the ordering experience.

  • Blog Post
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  • Howie Fenton
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  • 15 April 2025

How and Why In-Plants Should Adopt Sustainability Principles

In today’s competitive business environment, companies recognize sustainability as a strategic necessity. Between emerging regulations and growing consumer values, it’s become key to continued success and can add to brand recognition and cost-cutting measures. Here’s how print businesses can increase sustainability and keep up with these growing standards.

  • Blog Post
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  • Rochester Software Associates
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  • 08 April 2025

RSA Quarterly Round-up: Q2 2025

Find out what RSA has been up to over the first three months of 2025 — and what we have planned in the months ahead. From events and blog posts, to case studies and this quarter’s featured products, it’s a full roundup just in time for spring.

  • Blog Post
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  • Howie Fenton
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  • 04 March 2025

Enhancing Your Print Workflow: The Keys to Efficiency and Growth

To stay competitive in the current global printing market, and take advantage of the upturn expected in 2025, print businesses need to embrace print workflow automation. By adding efficiencies, reducing costs, and improving accuracy, print workflow automation can help print businesses achieve their goals and grow their profits. And a quality control procedure that measures ongoing waste can help add to that advantage.

  • Blog Post
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  • Howie Fenton
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  • 11 February 2025

Personalization as a Value-Added Service

Faced with rising competition and changing customer demands, in-plant printers today need to expand their service offerings to differentiate themselves. Personalized services like customized marketing materials, personalized direct mail campaigns, and tailored packaging solutions help them provide this. Variable data printing (VDP) enables these services, allowing in-plants to produce unique, individualized content at scale, ensuring that each piece of printed material feels personal and relevant to the recipient.

  • Blog Post
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  • Howie Fenton
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  • 28 January 2025

6 Ways RSA Helps In-Plant Printers Do More with Less

Today’s in-plant printers need to accomplish more with fewer resources to thrive — and the right tools can help them do that. RSA’s WebCRD, QDirect, ReadyPrint, and ImpactVDP solutions help, automating key tasks, optimizing workforce utilization, and allowing in-plants to bring more work in-house. Through these capabilities and more, RSA can help in-plants optimize their workforces, expand the capabilities they offer, and diversify their service offerings — to ensure long-term success and profitability.

  • Blog Post
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  • Howie Fenton
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  • 05 November 2024

Have You Talked to Your Customers About VDP for the Holidays?

As more businesses embrace personalization to fuel engagement in their brand, variable data printing (VDP) has continued to grow in popularity. But many organizations still don’t understand the benefits VDP offers — and what better time to inform them than the holidays? VDP can enhance holiday campaigns and help businesses connect with their customers. And RSA’s ImpactVDP module can help.

  • Blog Post
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  • Rochester Software Associates
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  • 15 October 2024

Variable Data Printing Gets a Facelift with ImpactVDP v5

RSA announces ImpactVDP v5, featuring a range of new enhancements now available to users. From remote repository integration and complex barcoding support, to date selector enhancements and “controlled by” for dropdowns, the newest functionality is designed to give customers a better, more flexible experience — empowering creativity and improving control.

  • Blog Post
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  • Howie Fenton
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  • 10 September 2024

Printing Measurements and KPIs: A Path to Performance Improvement

Key performance indicators (KPIs) are crucial yet challenging metrics to define and measure within the printing industry. Over the years, the graphic arts sector has struggled with consistent measurements, reporting, and process improvement strategies. In this blog, we'll delve into the importance of measurements and KPIs, strategies to gather the data, and offer insights into how they can be used effectively to enhance performance.

  • Blog Post
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  • Howie Fenton
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  • 06 August 2024

The Evolution of Metrics and Reporting in Print Production

Today, modern metrics and reporting are key to staying productive and enhancing performance for print businesses. And measurement and reporting methods have evolved, providing more detailed and actionable data that printers can use to steer their businesses and stay competitive. Explore some of the metrics available to print shops today and learn how measurement has changed over the years — and what that means for today’s print industry.

  • Blog Post
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  • Howie Fenton
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  • 09 July 2024

7 Trends Currently Impacting the In-plant Industry

From cost-consciousness and industry consolidation to the prevalence of automation and AI and the rise of inkjet press adoption, seven trends are shaping the in-plant industry today. Some are new, while others have been gradually emerging for years but are now impossible to ignore. How can your business leverage these trends to continue to thrive? 

  • Blog Post
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  • Howie Fenton
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  • 04 June 2024

11 Innovative Strategies to Overcome In-Plant Staffing Issues: Part 2

To attract new employees and build out their staffing needs, in-plants today need to rethink their hiring strategies. Younger generations, especially, are looking for different things in the workplace, wanting an employer that lives up to their ideals and prioritizes the values and programs they do. Building a workplace that measures up is the first step to appealing to younger workers today — but recruiting and retaining staff may mean thinking outside of the box at every stage. 

In the second of a two-part series, Howie Fenton gives his final five of 11 recommendations on how to overcome in-plant staffing issues.

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