596 Results Found
Build a Better In-Plant – 4 Valuable Tips for a Customer-Centric Online Experience | Rochester Softw
Read our four valuable tips for in-plant printers (below), for providing a customer-centric online experience. By making the process intuitive and flow the way your customers think, you'll create a great sense of
How Ecommerce Workflows Impact Customer Experience and the Total Cost of a Poor Customer Experience
How Ecommerce Workflows Impact Customer Experience and the Total Cost of a Poor Customer Experience Blog #4 of our Customer Experience Series As we discussed in the previous articles in this customer experience series, the customer’s ecommerce experience is becoming a larger and larger aspect of the overall customer experience. An example often cited is
Phil Larson to Tell All at GRAPH EXPO In-Plant Session | Rochester Software Associates
This article is the second of a four part in-depth series introducing each of the successful in-plant panelists. This week the panelist we'll check in with is Phil Larson, president of Shepherd Consulting OK, formerly director of AFPress and grafaccent at American Fidelity Insurance in Oklahoma City, OK. Phil's expertise includes management and development of converged corporate in-plants (data center and transactional printing, IT, fleet, mail and print) and commercial in-plants for smaller bu
https://www.rocsoft.com/blogs/in-plant-insights/progressives-7-step-insourcing-journey/
Progressive's 7-Step Insourcing Journey | Rochester Software Associates
At a recent presentation sponsored by Rochester Software Associates, Tom Rohrbach, IT Systems Engineer Consultant at Progressive, shared a 7-step framework that Progressive utilized to determine the optimal balance of in-house and outsourced work for their firm. In addition to the 7-step process, Rorhbach related the key project learnings. Watch the entire
Web to Print Best Practices Series: 6 System Roll Out Best Practices | Rochester Software Associates
This is the third post in our series,
https://www.rocsoft.com/blogs/in-plant-insights/5-reasons-to-attend-the-ipma-2016-annual-conference/
5 Reasons to Attend the IPMA 2016 Annual Conference | Rochester Software Associates
The IPMA 2016 Annual Conference June 20-24, 2016 RSA has long been a sponsor of the In-Plant Printing and Mailing Association (IPMA), a 600+ member-lead association dedicated exclusively to the needs of all in-plant printing and mailing organizations. IPMA's annual conference and vendor fair, themed
https://www.rocsoft.com/love/?topic=IncProdVol
RSA Customers Love WebCRD - Read what customers are saying about our Web-to-Print Solution | Rochest
RSA Customers Love WebCRD - Read what customers are saying about our Web-to-Print Solution. WebCRD reviews.
Intermountain Healthcare Experiences Big Savings with Healthy Web to Print | Rochester Software Asso
Intermountain Healthcare Experiences Big Savings with Healthy Web to Print Speaking at the recent In-plant Graphics webinar,
How Does Web to Print Provide Benefits to the In-plant and the Customer? | Rochester Software Associ
How Does Web to Print Provide Benefits to the In-Plant and the Customer? In a previous blog (Software Ownership, Reducing Costs and Adding Value), we presented the idea that the most valuable software has benefits for the in-plant staff and for the customer. Unfortunately, the chart did not make a strong case
https://www.rocsoft.com/blogs/in-plant-insights/webinar-big-savings-with-healthy-web-to-print/
Webinar: Big Savings with Healthy Web to Print | Rochester Software Associates
Register now for the 2/27 In-plant Graphics webinar,
In-Plant Primer 101: Trends and Challenges- Top In-plant Issues| RSA Partner Dealer blog | Rochester
Part of a dealer and print vendor education series to understand in-plants. Here we discuss typical problems, overall challenges and the top in-plant issue-cutting costs.
https://www.rocsoft.com/authors/howie-fenton/?page=4
Howie Fenton Author Bio and Associated Presentations, Blogs, White Papers, and More | Rochester Soft
See all content authored, presented, or sponsored by in-plant consultant Howie Fenton.
Software Dashboards and New Trends in Data Collection | Rochester Software Associates
The idea of business dashboards is not new. What is new is that dashboards have become a mainstream management tool and now upper management may request access to dashboards.
In-Plant Primer: From Operations Basics to Advanced Sales Concepts | Rochester Software Associates
Information for Dealers, Reps and Owners, Print Equipment Vendors to Understand In-plants Rochester Software Associates (RSA) is working with industry consultant, Howie Fenton, Principal of Howie Fenton consulting to create information for dealers, reps and owners and print equipment vendors to help them better understand the in-plant market. Comprised of two six-article series (for a
https://www.rocsoft.com/blogs/partner-and-dealer/vdp-doesnt-have-to-be-complex/
VDP Doesn't Have to be Complex | Rochester Software Associates
VDP Doesn't Have to be Complex KeyPoint Intelligence estimates that between 2019 and 2021, Variable Data Printing (VDP) will grow at a rate of 10% a year and by 2021, 31% of print volume produced will be variable[i]. That's a significant number! That kind of growth means sooner or later you'll need to discuss the
https://www.rocsoft.com/authors/rochester-software-associates/?page=12
Author Rochester Software Associates (RSA): Biography and Authored Content | Rochester Software Asso
See all content authored, presented, or sponsored by Rochester Software Associates (RSA).
https://www.rocsoft.com/authors/rochester-software-associates/?page=14
Author Rochester Software Associates (RSA): Biography and Authored Content | Rochester Software Asso
See all content authored, presented, or sponsored by Rochester Software Associates (RSA).
https://www.rocsoft.com/authors/rochester-software-associates/?page=15
Author Rochester Software Associates (RSA): Biography and Authored Content | Rochester Software Asso
See all content authored, presented, or sponsored by Rochester Software Associates (RSA).
12 Reasons Why In-Plant Print Centers Should Attend Print 17 | Rochester Software Associates
If you skipped Graph Expo last year, haven't been in a while or have never attended, you may be wondering what's new or why you should attend Print 17, September 10-14 at McCormick Place in Chicago.
https://www.rocsoft.com/blogs/in-plant-insights/dont-be-chicken-innovate/
Don’t be Chicken: Innovate! | Rochester Software Associates
A Chat with the Tyson Foods In-plant Manager Photo Credit: In-plant Graphics I recently spoke with Russell Gayer, manager of Printing Services at the Tyson Foods in-plant in Arkansas. Gayer, a writer and humorist in his spare time — he finished third in a Toastmaster’s district humor speech contest, and has a humor
https://www.rocsoft.com/blogs/in-plant-insights/old-data-new-documents-two-solutions-one-answer/
Old Data, New Documents: Two Solutions, One Answer | Rochester Software Associates
When you think about technology advances, you usually picture the latest hardware, interfaces and protocols. However, with so much history and information tied up as legacy data on mainframes, sometimes the most valuable advances come with being able to take that old data and send it where it needs to be output today.
Print 17 In-Plant Panelists Announced; Bold Moves for the Future | Rochester Software Associates
Announcing Panelists for
Three Take Aways from Ken Macro's "Graphic Communication is Sexy" ACUP presentation | Rochester Soft
A conversation with Ken Macro about his ACUP Keynote Presentation I sat down with Ken Macro at the annual Association of College and University Printers (ACUP) conference to talk about his keynote presentation,
Unique Ways 3 Higher Ed In-Plants Grow, Remain Relevant | Rochester Software Associates
At a recent In-plant Printing and Mailing Association (IPMA) lunch-n-learn session, three higher education in-plant managers from UC Davis, Fairfield University and Cedarville University discussed how they've remained relevant and grown, leveraging graphic design services, marketing and Web to print. Web to Print and a Unique Graph Design Retainer Fuel Growth for
Uplifting Ideas from University In-plants at the ACUP Conference | Rochester Software Associates
I recently had the opportunity to experience my first ACUP (Association of College and University Printers) conference. While RSA has been a sponsor for many years, this was my first conference. Like other conferences, this one had it's share of education sessions, networking and a vendor fair. Because many in-plants can't attend, I wanted to write about the tips that presenters, speakers and other in-plants shared: tips that are relevant to higher education and other in-plant print centers.
In-Plant Primer 201: Operational & Financial Concerns- Financial Models | Rochester Software Associa
This is the first article in our advanced in-plant primer dealer and print vendor education series and focuses on the different financial models in-plants have and their impact on decisions.
https://www.rocsoft.com/blogs/in-plant-insights/are-you-collecting-bad-print-shop-metrics/
Are you Collecting Bad Print Shop Metrics? | Rochester Software Associates
First in a two-part series about issues with print shop metrics. This article discusses bad metrics such as vanity metrics and suspect metrics and how on-time delivery and cost estimates may be a bad metrics.
https://www.rocsoft.com/blogs/in-plant-insights/nine-steps-to-in-plant-profitability/
Nine Steps to In-plant Profitability | Rochester Software Associates
While not every in-plant has a model to be profitable, in-plants can use these steps to ensure they are not losing money or operating below cost, and are operating as efficiently as possible for their parent organization.
https://www.rocsoft.com/blogs/partner-and-dealer/in-plant-primer-101-trends-and-challenges-ebook/
In-Plant Primer 101: Trends and Challenges eBook | RSA Dealer Blog | Automating Production Print Cen
eBook Compilation of the Six-article
In-Plant Primer 101: Trends and Challenges- In-plants Defined | Rochester Software Associates
This is the first of a series of articles designed to introduce internal print production, corporate, in-house or in-plant production centers, as they are often called
Register Now: In-Plant Dealer/Vendor Webinar 8/23 2pm EDT | RSA Dealer & Partner Blog | Automating P
In-Plant Dealer/Vendor Webinar: From Operations Basics to Advanced Sales Concepts. Register today for the August 23rd, 2pm EDT In-Plant Dealer/Vendor Webinar: From Operations Basics to Advanced Sales Concepts.
What Office Technology Dealers Really Think About Production Print | Rochester Software Associates
The Cannata Report's Editor Scott Cullen shares production print findings from the publication's annual dealer survey and predicts more emphasis on production print and software from traditional office technology dealers as office print volumes decline.
https://www.rocsoft.com/authors/rochester-software-associates/?page=16
Author Rochester Software Associates (RSA): Biography and Authored Content | Rochester Software Asso
See all content authored, presented, or sponsored by Rochester Software Associates (RSA).
https://www.rocsoft.com/authors/rochester-software-associates/?page=20
Author Rochester Software Associates (RSA): Biography and Authored Content | Rochester Software Asso
See all content authored, presented, or sponsored by Rochester Software Associates (RSA).
https://www.rocsoft.com/authors/rochester-software-associates/?page=8
Author Rochester Software Associates (RSA): Biography and Authored Content | Rochester Software Asso
See all content authored, presented, or sponsored by Rochester Software Associates (RSA).
In-Plant Multi-Channel GPS: How to Build These Offerings - a Series | Rochester Software Associates
It all started when one division of a supported company challenged the existing team to build an on-demand method of printing sales collateral. The team succeeded, despite cumbersome hardware and software, ultimately delivering just-in-time results for the division and trimming costs by 50 percent a year.
Jimmy Friend, UNT, Reveals Secrets at GRAPH EXPO In-Plant Session | Rochester Software Associates
Known as a top quality Higher Education in-plant operation, UNT has won 54 awards in the past nine years, including the 2012 In-Print Best of Show award
What’s the Cost of a Bad Customer Experience to an In-Plant? | Rochester Software Associates
What's the Cost of a Bad Customer Experience to an In-Plant? Blog #3 of Customer Experience Series You will be shocked when you hear the estimated costs to companies that have suffered from a bad customer experience. While the numbers are based on big companies selling consumer products, in-plants should be asking what the potential
https://www.rocsoft.com/authors/elisha-kasinskas/?page=2
Author Elisha Kasinskas: Biography and Authored Content | Rochester Software Associates
See all content authored, presented, or sponsored by Elisha Kasinskas, Marketing Director of Rochester Software Associates.
https://www.rocsoft.com/resources/presentations/progressives-insourcing-journey/?media=fullvideo
Progressive's Insourcing Journey In-Plant Graphics Graph Expo Lunch | Rochester Software Associates
Progressive Insurance's Insourcing Journey- A 7 Step Process to determine the best balance of in-plant and outsourced print, an In-Plant Graphics session at Graph Expo.
Does a Shift in In-plant Business Models Mean More Financial Accountability? | Rochester Software As
In our last In-plant Insights blog post we talked about the different in-plant business models: fully funded, partially funded and partially charge-back, full cost recovery / break-even and revenue or profit-driven. During a recent webinar, we offered an observation about the changing business models
Has Web to Print Become a Business-Critical Application? | Rochester Software Associates
Has Web to Print Become a Business-Critical Application? The growing importance of e-commerce has never been more clear than the most recent holiday season as 51% of holiday shopping was expected online, compared to 42% in stores (Deloitte Holiday Retail Survey [2017]). An annual survey by analytic firm comScore and UPS found that consumers are
Justifying Your Existence 3-Part Series: #2- Benchmark Your In-plant | Rochester Software Associates
This is the second of three blogs that address how to create a strategy to justify your existence and prove the value of the in-plant, corporate or in-house print center. In the first blog, we talked about measuring performance. In this blog, we are discussing bench-marking performance.