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  • Blog Post
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  • Howie Fenton
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  • 07 October 2021

Software Investments: Low Risk, High Risk, Mitigating Risk

Looking for and finding a better and faster print production strategy is the key to remaining competitive. Before the pandemic, we would walk tradeshow floors and see new software vendors and products. If you were in the market, you might have decided if it warranted a closer look. If, however, it was an untested software or major announcement of the new features, it was important to weigh the pros, cons, and risks, and find ways to minimize risk. In this article, we will discuss how to 1) identify the risk, 2) decide if it is a good risk or a bad risk, and 3) offer a plan to mitigate or minimize the risk.

  • Blog Post
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  • Scott Cullen
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  • 22 September 2021

Tips to Boost Software Sales from a Solutions Development Manager

There are two keys to selling more production print software, according to Kevin Klansky, Ricoh USA’s solutions development manager. In this interview with guest blogger Scott Cullen, editor-in-chief of The Cannata Report, he reveals those and shares additional insights on how to work more productively and efficiently with customers and prospects. 

  • Blog Post
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  • Rochester Software Associates
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  • 27 August 2021

Why Customer Feedback Matters

RSA values customer feedback to improve and enhance our products such as the latest version of WebCRD. Enhanced products with new features lead to more satisfied customers and increased sales opportunities for you. 

  • Blog Post
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  • Rochester Software Associates
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  • 16 August 2021

New WebCRD Release Adds In-app Collaboration Workflows and Enhancements That Increase Efficiency

RSA's latest WebCRD in-plant Web to Print software release includes new customer-requested features and enhancements that further reduce manual steps and errors and increase efficiency for shops and their customers. The release offers new game-changing shop and customer collaboration inside WebCRD and adds additional capabilities to the software's Book Assembly module, automation rules engine, AutoFlow™, and user account contact values.

  • Blog Post
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  • Howie Fenton
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  • 02 July 2021

Is it Time to Pivot to Growth Applications and Strategies?

In this article, we discuss print applications that are likely to decline and grow post-pandemic and a strategy to help you win back clients of your in-plant that may have outsourced their work during the pandemic. Using this knowledge will help you negotiate the twists and turns in product demand.

  • Blog Post
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  • Elisha Kasinskas
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  • 22 June 2021

Calculating The True Value of Workflow Automation for Your Print Shop

How do you calculate the true value of workflow automation for your shop? While no model is totally inclusive, based on our calculations, a shop with 125 jobs per week could be saving over $118,000 annually just in time savings by automating some of the steps in production by using RSA's WebCRD. To reach that conclusion, we discuss the changing landscape and misalignment with customer preferences, where to look for savings in the automation process, and explore the specific value integrated workflow solutions offer throughout the production process.

  • Blog Post
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  • Howie Fenton
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  • 03 June 2021

The Cost Savings of Killing E-Mail May Be 3x-5x Higher Than Estimated

Do you realize that killing e-mail can reduce labor costs for CSRs, estimators, and billing staff and that there are additional savings possible by reducing the costs associated with manual estimating and billing? The savings of killing e-mail may be 3x-5x higher than estimated in recent research. To best understand the savings you can achieve, read this blog post.

  • Blog Post
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  • Howie Fenton
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  • 10 May 2021

Why Killing E-Mail Orders Matters for Your Recovery

Do you realize how much time and labor costs are associated with processing e-mailed orders? Do you understand the total cost of operation and the savings you could achieve by automating order entry? Find out in this post where we discuss the time, costs and production challenges of accepting e-mail orders and how a Web to Print solution can save you money and accelerate your recovery.

  • Blog Post
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  • Rochester Software Associates
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  • 16 April 2021

Grow Sales by Diversifying Your Product Offerings

Diversifying your product, solutions, and services offerings is a necessity for remaining relevant with customers. It’s also a solid strategy for growing your business and your customer’s.

  • In-plant Impressions
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  • 05 April 2021

Future-Proofing Your In-plant Webinar

In this compelling session, learn now print centers address market trends through workflow automation, hear how a high volume in-plant uses automation to reduce the number of employees needed, and take a closer look at Web to Print, output management, and variable data composition solutions solve industry issues and create opportunities for additional services. Presenters include an in-plant that acts as a commercial printer, the In-plant Impressions Editor in Chief, and a workflow software and automation expert. Register for the free companion white paper.

  • In-plant Impressions
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  • 22 March 2021

Workflow Automation's Role in Post-COVID Recovery Webinar

Learn how workflow can help your in-plant continue to navigate the pandemic and flourish in recovery. Listen to this conversation with two in-plant managers in state government and K-12 education as they discuss the pivotal role workflow automation plays to keep their operations going during the pandemic and continues to play going forward. The session explores changes COVID-19 has brought to their workflows, product mixes and procedures, new services and more. Registration includes an eBook of tips and the webinar transcript.

  • PRINTING United Digital Experience
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  • 22 March 2021

Effective Selling Through Online Portals

Ithaca College shares how RSA’s WebCRD has allowed them to effectively sell online, automate workflow, improve efficiency, better serve customers and staff, and immediately respond to pressing needs during the pandemic.

  • Blog Post
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  • Elisha Kasinskas
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  • 22 March 2021

Help Your Customers Diversify to Kickstart Growth

Diversifying isn't just about new services. It also is finding ways to better serve those customers by enabling new ways of communicating and interacting with them and providing added services, which equates to added value. 

  • eBook
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  • In-plant Impressions
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  • 17 March 2021

Tips for Surviving the Pandemic and Recovering

In this eBook find 13 tips, strategies and workflow automations that have helped seven production print operations in five verticals ranging from government, to education, to healthcare during the pandemic and is positioning their in-plant print centers for recovery.

  • Blog Post
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  • Rochester Software Associates
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  • 18 February 2021

Workflow Automation's Role in Post-COVID Recovery Webinar

Register now for our March 17th webinar featuring a live conversation with two in-plant managers about how their operations have adapted due to the pandemic, the pivotal role workflow automation played in keeping operations going and continues to play going forward, and which workflow products enable them to run their operations remotely.

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About Us

Since 1986, thousands of production print centers have turned to Rochester Software Associates to improve their workflows, increase their productivity, and delight their customers. Our software solutions for transform and conversion, output management, and web to print Turn Printing Into Productivity™. Above all, what really sets us apart is our intense focus on customer satisfaction.

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Rochester, NY 14614

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Support: +1 (585) 327 7129
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