Watch this 4-minute video interview to see what is on the minds of in-plant print center leaders. In this video interview with consultant Howie Fenton and RSA's Director of Sales, Ben Parker, hear how in-plants are saying that they want to demonstrate value and Fenton's examples and insights.
Tom Rorhbach of Progressive conveyed how critical it is to strategically position the print center to own brand "police" responsibility, working so close to the business that you are integral to what they do. Abbas Badani says that it’s not enough to be loved, the cheapest or most convenient. You need to provide services that can't be outsourced or isolated, delivering monetary value beyond job cost. Garry Boytos discusses being the "model of service to the entire organization.