Author Howie Fenton: Biography and Authored Content

See all content authored, presented, or sponsored by in-plant consultant Howie Fenton.

About the Author

Howie Fenton

Howie Fenton is an independent consultant and trusted advisor to in-plant printers. He recommends equipment, best practices and workflow automation tools to streamline operations. To learn more about measuring performance, benchmarking to leaders, and improving your value e-mail Howie@howiefentonconsulting.com. 

  • Blog Post
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  • Howie Fenton
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  • 12 September 2023

How to Use ChatGPT to Support Your Business

ChatGPT opens up new opportunities for businesses—but only if it’s leveraged effectively. This blog explores how in-plant printers can make the most out of artificial intelligence while avoiding common pitfalls like plagiarism and inaccuracies. Through trial and error and some established best practices, printers can use ChatGPT to enhance its customer service efforts, by building out answers to frequently asked questions and creating templated responses to common requests—while escalating more high-level requests to the humans.

  • Blog Post
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  • Howie Fenton
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  • 08 August 2023

On In-plant's Minds- How to Demonstrate Value

Watch this 4-minute video interview to see what is on the minds of in-plant print center leaders. In this video interview with consultant Howie Fenton and RSA's Director of Sales, Ben Parker, hear how in-plants are saying that they want to demonstrate value and Fenton's examples and insights.

  • Blog Post
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  • Howie Fenton
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  • 11 July 2023

On In-plant's Minds- Doing More with Less

Watch this 5-minute video interview to see what is on the minds of in-plant print center leaders. In this video interview with consultant Howie Fenton and RSA's Director of Sales, Ben Parker, hear what in-plants are thinking about and Fenton's three potential solutions and suggestions.

  • Blog Post
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  • Howie Fenton
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  • 09 May 2023

10 Due Diligence Steps to Overcome Investment Objections

Take these 10 due diligence steps to overcome investment objections for new technology that enhances productivity to reduce time, cost, and pricing. The importance of investing in new technology is taking on a new imperative. Being prepared with due diligence will help ensure your project's approval.

  • Blog Post
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  • Howie Fenton
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  • 11 April 2023

9 Trust Building and Collaboration Steps to Overcome Investment Objections

A recent NAPCO study talks about today's competitive challenges and the importance of re-aligning strategies. One aspect is increasing productivity through capital investments. While many understand the due diligence calculations such as ROI and payback, not everyone realizes the importance of garnering support from other team members and departments. In this blog, we discuss 9 steps to increase trust and enhance collaboration to overcome investment objections.

  • Blog Post
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  • Howie Fenton
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  • 07 March 2023

5 Steps to Overcome the Fear of the Unknown

While a variety of factors can cause decision making hesitation, with the faster pace of change no one can afford to make poor or delayed decisions. Indecision or hesitation can negatively impact your ability to respond to new challenges, slow the growth of new products or services, and impact key business areas. In this blog, we describe the signs of decision hesitation and the 5 steps to overcome the fear of the unknown.

  • eBook

Accelerate Your In-plant's Future eBook

In this free eBook find out how you can accelerate your in-plant’s future and proactively respond to change. With many parts of the printing and in-plant industry changing, it may result in a resurgence of the in-plant outsourcing trend. Download the eBook and learn how to prepare your production print operation for the future, and create a plan to minimize threats and maximize your future opportunities.

  • Blog Post
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  • Howie Fenton
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  • 07 February 2023

The Four STEPS to Increase Productivity

A common productivity killer for printing operations is bottlenecks. With a recession potentially looming, industry experts are advising print providers to increase their productivity to help address a business slowdown and other current trends. In this post, industry consultant Howie Fenton offers his four STEP process (staff, training, equipment, and procedures) as part of an approach to resolve bottlenecks to increase productivity.

  • Blog Post
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  • Howie Fenton
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  • 10 January 2023

11 Predictions of How Print Industry Trends Will Impact Your Business in 2023

Our 11 predictions about how print industry trends will impact print centers and how to respond to reduce the challenges these trends create. While most in-plant print centers have been struggling with challenges ranging from demand to supply chain to staffing in the last few years, the trends and pace of change have accelerated. The issues from the trends alone would be challenging, but the combination will create “perfect storms.”

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Since 1986, thousands of production print centers have turned to Rochester Software Associates to improve their workflows, increase their productivity, and delight their customers. Our software solutions for transform and conversion, output management, and web to print Turn Printing Into Productivity™. Above all, what really sets us apart is our intense focus on customer satisfaction.

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